What can I expect when I call an Admissions Specialist?
When you call, we will conduct a free, confidential telephone assessment. This assessment will help us determine if Hanley is the most appropriate treatment center for you or your loved one. Our compassionate team will answer any of your questions to ensure that we can best meet your individual needs. If Hanley is not a fit for you or your family, we will make a referral to an appropriate facility.
Will I have to discuss my life with dozens of people?
When you call us, you will be assigned a personal Admission Specialist who is responsible for overseeing your entire journey. You will not be passed between staff members. We understand that talking about addiction and your personal life is difficult and uncomfortable. Our goal for this process is to make it as comfortable as possible, from your first call and throughout your entire stay.
What if my family member needs an intervention?
Sometimes, the person suffering from addiction doesn’t see themselves as needing help and refuses treatment. One of our Admissions Specialists can help to determine if your family is in need of a professional intervention and make referrals to a qualified interventionist. Even in these situations, recovery is still possible.
What will my costs be for treatment?
The cost of residential care includes detox, medical care staffed with nurses 24/7, psychiatric care, services provided at our Center for Brain Recovery, therapeutic services, housing, and meals. Speak with an Admissions Specialist for specifics regarding cost and insurance options.
Does Hanley provide detoxification services?
Hanley offers onsite medically supervised inpatient detoxification, which is included in our residential treatment programs.
What family involvement is included in the treatment process?
Hanley considers addiction and alcoholism to be family diseases that affect the entire family system. Our goal is to heal the whole family. Families are encouraged to participate in our five-day Family Program, which combines therapeutic interaction with the patient and with other families, education, and support. After admission, one of our Family Program team members will call to discuss Family Program dates and options.
What substance use disorder treatment programs does Hanley Center offer?
We offer evidence-based, patient-driven care, and programming tailored to your unique needs. Hanley offers age-specific and gender-specific treatment programs with both residential and outpatient services for adults and older adults. Our programs include:
- Center for Women’s Recovery
- Center for Men’s Recovery
- Center for Older Adult Recovery
- Intensive Outpatient Programming (IOP)
- Our free Family Programs are available to all family members and close friends of the patient.
Do you treat co-occurring mental disorders such as depression and bipolar disorder?
Yes. Many of those suffering from addiction also suffer from co-occurring mental disorders such as depression, bipolar disorders, or anxiety. Co-occurring conditions must be treated at the same time as the disease of addiction. Hanley Center provides psychiatric evaluation and medication management as well as fully integrated psychological therapy and counseling services.
Are there psychiatrists and psychologists on staff?
Yes. At Hanley Center, we have a full-time psychiatrist and psychologists who treat substance use disorders and co-occurring disorders.
Does Hanley Center offer 12-Step substance use disorder treatment?
Treatment at Hanley Center is based on the 12-Step paradigm is coupled with evidence-based clinical therapies, medical, and spiritual care. We treat the whole person: body, mind, and spirit.
What is the layout of Hanley Center's campus?
Our buildings and residential units are connected by walkways on our college-like campus in tropical West Palm Beach, Florida. All mobility levels can be accommodated by our one-story structures built for easy accessibility. The Hanley Resource Center features an auditorium, our Family and IOP programs, administrative offices, and meeting rooms on 45th Street. Patients have access to outdoor and indoor recreation and fitness facilities. Hanley Center is located next to St. Mary’s Medical Center, which offers a complete range of medical specialties, including acute critical care, surgery, cardiology, and physical therapy.
Is there any follow-up after discharge?
Each unit has its own Alumni Care Coordinator that begins working on aftercare plans well before discharge. We offer a lifetime of support through our Alumni Services team. We offer weekly Alumni Support Groups and monthly Anniversary Night celebrations. Our annual Alumni Reunion celebration takes place during an entire weekend each October.
How long has Hanley Center been open?
Hanley Center opened in 1984 as the result of one family’s gratitude for addiction treatment and recovery. The story of the Hanley Center’s start is one of hope and a desire to help others.
Why choose Hanley Center? What makes it different than other addiction treatment centers?
Hanley specializes in evidence-based, innovative age- and gender-specific and separate programs. Hanley Center was among one of the first facilities to offer gender-specific treatment and pioneered Older Adult treatment. Our programs excel at treating both medical and mental co-occurring conditions and providing quality medical care during detoxification and treating the complications of addiction.
How does Hanley Center treat my protected health information?
You can read how we treat your protected health information here.
What should I bring?
We want your recovery experience to be as comfortable as possible. You can leave your formal clothes and shoes at home and bring comfortable clothing. Admissions Specialists are available to help if you have questions.
Here are some suggested items to bring:
- A pair of close-toed tennis shoes for wellness activities and a pair of sandals to wear around the pool
- Pack a warm sweater or sweatshirt along with a light jacket or rain jacket
- Swimming attire and a cover-up for the pool
- Comfortable sleepwear and a robe
- Sunglasses and a hat or visor
- Pants, shorts, t-shirts, long-sleeved shirts, or blouses
- Sweat pants
- Alcohol-free cosmetics and personal toiletries
You will be able to launder your clothes during your stay, and we provide laundry detergent.
What if I forget something?
Our on-campus patient only bookstore is open daily to serve you. The bookstore carries toiletries, snacks, clothes, books, and more!
What should I leave at home?
Please do not bring:
- Short shorts or midriff-length t-shirts
- Dressy clothing and high-heeled shoes
- Sports equipment
- Aerosols or perfumes/colognes
- Vaporizers and “e-liquids”
Unless previously arranged with an Admissions Specialist cell phones, laptops, or other electronics will not be accessible during your treatment. However, we are happy to keep them safe for you.